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FAQ

Here you will find the right answers to your questions!

We sell only tobacco-free snus, also called nicotine pouches. The sale of nicotine pouches is completely legal in Austria.

Nicotine pouches are available from 18 years.

Legal from 0 years. Recommended from 16 years.

Here you can find more about Nicotine Pouches.

Here you can find more about Caffeine Pouches.

No, because trade in snus with tobacco is not allowed in Austria.

No, because the production origin of these brands is unknown and the strength is questionable.

Here you can Track Order.

To track the shipment, you will receive an email from the post office separately.

Once we have received your payment and your order has been completed, we will send you your invoice by email.

Here you can see all Payment Methods.

Nicotine pouches may not be sold according to the T&Cs of these payment providers.

Please contact us so that we can solve the problem together and you will receive your package as soon as possible.

You may have typed in an incorrect email. Contact us please.

No, we only ship our packages. Optionally, you can also have your package sent to a Packstation.

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